Effective date: 1st October 22, 2020
By using Dragon Fish, you agree to be legally bound by these Terms. If you do not agree with one or more provisions of these Terms, you should not use Dragon Fish. Please contact us if you have any concerns regarding the Terms.
The Fees. Your use of the Services is subject to the applicable fees and charges (the “Fees”). The schedule of the Fees is available on the Website at https://DragonFishPM.com/pricing. The Fees are indicated in the United State dollars (USD) and exclude any applicable taxes. The Fees remain valid as long as they are indicated on the Website, communicated to you in writing by email or other means. The Fees are subject to a change with or without a prior notice. Any of such changes will be made available on the Website and communicated to you by email.
Payment of the Fees. You shall pay all applicable Fees in accordance with terms in effect at the time the Fees are due and payable. All payment obligations are non-cancelable. To complete your payment, you must provide us with valid credit card or PayPal information.
Payment processors. All payments related to the Services, including the Fees, will be processed by our third-party payment processors Athorize.net, Elavon or PayPal (collectively, the “Payment Processors”). You agree not to hold us liable for any of your payments that do not reach us because you have quoted incorrect payment information or the Payment Processors refused the payment for any other reason. Please note that the Payment Processors may collect from you some personal data, which will allow them to make the payments requested by you. The Payment Processors handle all the steps in the payment process on their websites, including data collection and data processing. Please consult the privacy policies available at https://www.authorize.net/about-us/privacy/, https://www.elavon.ca/resources/privacy-pledge or https://www.paypal.com/ca/webapps/mpp/ua/privacy-full for more information.
Taxes. All Fees are exclusive of all taxes, levies, or duties imposed by taxing authorities, and you shall be responsible for payment of all such taxes, levies, or duties, excluding only Canadian (federal or state) taxes based solely on Company’s income.
Bills. If you believe that your bill is incorrect, you must contact us in writing within 60 days at the following address: Dragon Fish Podcast Marketing a division of The Flat World Network Inc., 13-3120 Rutherford Rd., Suite 342 Vaughan, ON L4K 0B2 Canada. You agree to provide us with complete and accurate billing and contact information. You agree to update this information as soon as any change occur. If the contact information you have provided is false or fraudulent, we reserve the right to terminate your access to the Services in addition to any other legal remedies.
Subscriptions. Some of the Services are charged on a monthly non-accrual subscription basis (the “Subscriptions”). The Subscriptions include a fixed number of podcasts or services. If the podcasts are not used by next billing cycle then they will expire and not roll over to the following billing cycle. By subscribing to the selected Subscription, you agree to pay monthly subscription Fees indicated at the moment you order the Subscription. For more information on the Fees and other terms applicable to the Subscriptions, please visit https://DragonFishPM.com/pricing. The Subscriptions automatically renew on a monthly basis until changed or cancelled by you through the dashboard of your Account. The changes to the Subscriptions initiated by you will become effective at the beginning of the following billing period. If your Subscription expires, you cancel the Subscription, or you stop using the Services, you will be allowed to keep all disseminated podcasts or services until you choose to cancel your Account.
4.7 Concluding a service contract. If you would like to purchase the Services, please (i) select the preferred Subscription at https://DragonFishPM.com/pricing, (ii) click on the button “Start now”, (iii) submit the required personal information, (iv) provide the required payment information, and (v) click on the button “Place order”. You will be able to identify and correct any input errors prior to clicking on the “Place order” button. After you place your order, we will send a confirmatory email informing you about your order. By clicking on the button “Place order” and receiving a confirmatory email, you conclude a service contract in English with the Company on the basis of these Terms. You will be able to access, read, and print these Terms prior to concluding your service contract. If you do not want to conclude a service contract with us, please do not click on the button “Place order”. We warrant that the Services supplied under a service contract are of a reasonably acceptable quality.
Authorization. By purchasing the Services or submitting the Submitted Materials (as defined below), you agree to be bound by these Terms. If you are entering into a service contract on behalf of a company or other legal entity, you represent that you have the authority to bind such entity to these Terms.
“Cooling-off period” and refunds. We respect consumer rights and comply with the applicable consumer protection laws, such as Ontario Consumer Protection Act 2002. If you conclude a service contract as a consumer (i.e., an individual acting wholly or mainly outside his/her trade, business, craft or profession), you are entitled to withdraw from your service contract with us within the period of 14 days after the service contract was concluded (e.g., you purchased the Subscription). In order to terminate your contract and receive a refund, you must inform us of your decision to withdraw from the contract in writing by email at h@DragonFishPM.com. If you have used the Services prior to communicating your request to cancel the contract, we reserve the right to charge you proportionally for the time period for which you have used the Services and return you the Fees for the unused time period only for which you have paid. We will refund money within 15 days by using the same payment method that you used to make the payment, unless you have expressly requested otherwise. In any case, you will not incur any fees as a result of a refund. If you decide to cancel your Subscription after the period of 14 days expires, no refunds will be available, unless provided otherwise in our Refunds Policy. If you conclude your service contract as a business, trader, or for professional purposes, notwithstanding Section 7 of these Terms, you are not entitled to a refund of the Fees paid by you, if you withdraw from the contract or cancel your Subscription. If there is an unauthorized use of Dragon Fish through your Account or if you are unsatisfied with the quality of the Services, please contact us immediately. Our contact details are provided at the end of these Terms. We reserve the right, in our sole discretion, to provide refunds for erroneous podcast distribution, subject to the terms and conditions of our Refund Policy.
Suspension and termination; Prohibited use
We may suspend or terminate your Account at any time at our discretion. Notwithstanding the foregoing, if your Account becomes delinquent or you breach the Terms, then, in addition to any of our other rights or remedies, we reserve the right to suspend your access to the Services, without liability to you.
Should you violate these Terms and or any other rights of the Company, the Company reserves the right to pursue any and all legal and equitable remedies against you, including, without limitation, terminating your Account.
Artificial link schemes. You are not allowed to attempt to rank pages in the search engines by using artificial means. Any links intended to manipulate the PageRank algorithm or the podcast or services in search engine search results will be considered a part of an artificial link scheme and a violation of these Terms. If we determine that you violate these Terms, your podcast will be deleted from our archives and your Account will be terminated immediately. Upon termination of your Account on this basis, no refunds are provided.
Automated systems. You are not allowed to use any automated systems, such as “robots,” “spiders,” or “online readers”, which access Dragon Fish and the Services in a manner that sends more request messages to our servers in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser. We reserve the right to grant operators of public search engines to use the automated means for the purposes of providing our Services (e.g., creating publicly available searchable indexes for the podcasts, but not caches or archives of such podcasts).
Collecting personal information. You are not allowed to collect or harvest any personal information from Dragon Fish by manual or automated means, including other users’ account names and contact details. You are also prohibited from using communication systems provided through Dragon Fish (e.g., comments and email addresses) for any commercial solicitation purposes. You agree not to solicit, for commercial purposes, any users of Dragon Fish with respect to any content submitted by them to Dragon Fish.
Email: h@DragonFishPM.com or support@DragonFishPM.com
Phone number: + 1 (289) 203-9391
Support tickets: https://DragonFishPM.com/support/
Postal address: DragonFishPM.com, 13 3120 Rutherford Rd, Suite 342, Vaughan, ON L4K 0B2, Canada.